Dutch (nl)

Terms of delivery Bloemenweelde Amsterdam

All of our deliveries and services to individuals and companies are subject to the
Fleurop General Conditions of Sale only.
 

Bloemenweelde Amsterdam will deliver all arrangements within Amsterdam and close surroundings. Orders for outside Amsterdam will be retransmitted to the nearest independent Fleurop florist. We remain at your complete disposal for any additional questions you might have concerning your flower order or any other question you might have.

Important Information:

To process your order on time and without any delay, please make sure you follow these steps with respect to the recipient's address:
  • For deliveries to hospitals, please indicate ward and room number whenever possible.The delivery is only granted to the reception desk of the hospital.
  • For deliveries to hotels, please indicate room number and name of the guest(s) (group, couple, etc.).The delivery is only granted to the reception desk of the hotel.

Prices

Flower prices naturally fluctuate according to season and region. The price of our bouquets and arrangements is therefore based on the day’s price. In case of any typing prices we are in title to cancel your order. Paid money will be refunded within 5 working days.

The prices of bouquets on our website exclude the delivery costs and include local VAT or sales tax. Delivery costs are added at the end of the order process.

If the recipient refuses to accept the flowers without any reason, the full charges are due, and will be billed.

Credit Card Payment

For your convenience, we offer Credit Card Payment. Payment is possible in EURO's only. The daily exchange rate will be applied by your credit card company.

Delivery

Same day delivery is possible for orders placed before noon CET.
Delivery is not possible on sundays and or public holidays in the Netherlands. On the website you can only select valid delivery dates. We will do our utmost best to deliver in time, however, in time delivery cannot be guaranteed. Funeral flowers and wedding flowers will always be delivered in time, if ordered and paid at least two working days (in CET) in advance.

Correctness of the delivery address

Please check carefully that the delivery address, including local telephone number, is complete and correct. We cannot accept any liability for late or non-delivery due to an incorrect or incomplete address. To ensure that we are able to deliver on time, the following additional information, if available, is, moreover, very helpful:
  • For hospital deliveries, the ward, room number or maiden name if recipient gave birth to a baby. The delivery is only granted to the reception desk of the hospital.
  • For hotel deliveries, the room number and the name under which the addressee is registered (e.g. group, Mr. and Mrs., etc.). The delivery is only granted to the reception desk of the hotel.

Order Confirmation

For every order placed, you will receive an order confirmation by e-mail within a few minutes including your order number and detailed information of the purchased product(s).

Please do not hesitate to contact us if you did not receive an order confirmation.

Cancellation

Flower orders can be cancelled up to two working days before the delivery date by giving details of the order number.

Cancellation after this time can only be accepted in exceptional circumstances, and repayment cannot be guaranteed.

Cancellations should be announced by e-mail.


 

 

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